Business Travel Management (BTM) is a division of Pan Australian Travel Pty Ltd (PAT). It is 100% Australian owned and operated by two directors, Chris Daniels & Jake Hower. PAT has been in operation since the late 1950s.
BTM was conceived over a number of years and formed in 2012 after realising SME business was not well catered for by existing travel companies. Already servicing an existing “core” of SME clients, we realised we held a high level of expertise in this market segment. By forming BTM, we are able to better optimise and cater for SME business.
The PAT group is made up of the following divisions, which compliment each other and allow for a more integrated experience:
- Leisure & Cruise Travel
- Escorted Group Tours
- Contractor Services
- Business Travel Management
Jake Hower | Managing Director
Jake is a co-director of PAT. He joined Chris Daniels as a director in 2009. He has extensive travel industry experience, having worked in various senior positions before joining PAT/BTM. Jake’s role within the company has him overseeing operations, client management and new client acquisition, with a focus on driving innovation through the entire group. Jake is a member of Entrepreneurs Organisation (EO) and is also actively involved in various travel industry associations.
Chris Daniels | Director
Chris is a co-director of PAT. He purchased the company in 2003, after a career in the corporate world with ExxonMobil. He has extensive travel industry experience, having both owned and operated numerous corporate travel companies concurrently to PAT. Chris’ role within the company has him focusing on strategy and new client acquisition. Chris’ corporate background adds vast amounts of knowledge to BTM, which directly benefits our clients and industry partners.
Theo Ikosidekas | Team Leader
Theo joined the team in 2010, having spent numerous years in the wholesale travel industry. Theo’s ability to connect with clients and co-workers plus his cool under pressure make him an excellent team leader. Having visited many countries across Europe, Asia & North America, Theo has an ever expanding knowledge of what is important to savvy business travellers.
David Flanc | Travel Manager
David joined BTM in 2011 having previously completed a Bachelor of Arts Degree at Melbourne University followed by a Diploma of Tourism from William Angliss. He has a passion for travel, cultures and language (He speaks three). David’s meticulous attention to detail and repore with clients makes him an excellent travel manager. If only he could be cloned!
Maureen O’Dwyer | Travel Manager
Maureen is our longest serving employee. After joining the company in the late 1950′s, Maureen owned PAT for many years before selling to Chris in 2003. After selling, she made the decision to stay on and continues to play a vital role. Maureen’s vast knowledge of the travel industry and practical business experience make her an irreplaceable member of the team.